Privacy Policy — ICON
Last updated: 18 July 2026
This Privacy Policy explains how Orino (“Orino”, “we”, “us”) collects, uses, and protects information when you use the ICON mobile application (the “App”). ICON is a professional tool for monitoring, configuring, and managing Orino elevator/lift controller devices. It is intended for use by authorized company personnel, technicians, and service providers — it is not directed at children.
1. Information we collect
Account and identity information — provided when your account is created:
- Name and surname
- Phone number (also used to send you a one-time SMS verification code at login)
- Email address (optional)
- Company / organization you belong to
Device and operational data — generated as you use the App to manage elevator controllers:
- Device serial numbers and hardware/software versions
- Installation site / lift address and configuration settings you enter
- Alarm logs, notifications, and operational telemetry from your devices
Technical information required for core functionality:
- A push notification token (Google Firebase Cloud Messaging) so we can deliver alarm and status notifications to your device
- Authentication tokens stored on your device to keep you signed in
We do not collect advertising identifiers, and the App contains no third-party advertising or analytics tracking.
2. Bluetooth
The App uses Bluetooth solely to discover and connect to nearby Orino hardware devices for configuration and diagnostics. Bluetooth is not used to determine your physical location, and no Bluetooth-derived data is shared for advertising.
3. How we use information
- Authenticate you and keep your session secure (two-step SMS login)
- Let you view, configure, and manage your elevator controller devices
- Deliver alarm and status push notifications
- Provide technical support and maintain the reliability and security of the service
4. How information is shared
We do not sell your personal information. Information is shared only with:
- Orino backend services (service.orino.com.tr), where your account and device data are stored and processed to operate the App
- Google Firebase Cloud Messaging, which delivers push notifications
- Our SMS provider, which delivers the login verification code to your phone
- Authorities or third parties where required by law
5. Data retention
We retain account and device data for as long as your account is active and as needed to provide the service, then for any period required to meet legal, accounting, or reporting obligations. You may request deletion of your account data as described below.
6. Data security
Data in transit is protected with encryption (HTTPS/TLS). Access to backend data is restricted to authorized personnel. Access to the App is protected by a password and a one-time SMS verification code.
7. Your rights
Depending on your jurisdiction (including under Türkiye’s KVKK and the EU GDPR), you may have the right to access, correct, or delete your personal data, or to object to or restrict its processing. To exercise these rights, contact us at info@orino.com.tr.
8. Children’s privacy
The App is a professional tool and is not intended for or directed at children under 18. We do not knowingly collect personal data from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.
10. Contact
Orino
Email: info@orino.com.tr
Website: https://orino.com.tr
Address: İvedik Köy Mah. Anadolu Bulvç No:139 Bulvar Anatolia İş Merkezi İç Kapı No:65 Yeni Mahalle / Ankara